Find your answers
F&Q
How will I receive my tickets?
QR Code – sent directly to your email; simply save it to your phone.
Mobile Wallet – add your ticket to Apple Wallet or Google Wallet.
Club App – download the official club app and access your ticket there.
Do I need to print my ticket?
No. All tickets are digital, and printing them is not allowed.
When will I receive my ticket?
Delivery times vary from match to match. As a rule, you will receive your ticket at least 2 days before the game, and in most cases we aim to deliver it as soon as possible.
What does the info package include?
The info package gives you everything you need for the best possible experience — not only during the match, but also throughout your stay in the city. You’ll get our know-how and insider tips on how to enjoy the destination to the fullest. It covers fascinating details about the club itself, as well as the city, including practical information on public transport and local prices.
What if I run into a problem while I’m in the city?
No worries — just reach out to us on WhatsApp. Before your trip, we’ll send you a message from our official number, so you’ll always know how to contact us. Our delegate will be there to guide you and help you with anything you might need.